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Most times we are able to implement your decision and revolve issues without the need for site visit by our technicians. However, if you host the servers at your premises as in a hybrid cloud hosting for example then there may be the need for site visits especially to implement or deploy systems.
Our proof of highly accomplished professional will do their utmost to ensure that the issues are addressed, infrastructure requirements deployed and issues (if any) are rectified in the shortest possible time.
Please request for a copy of our Service Level Agreement (SLA).